Pearl Home Cleaning › How it works

How a Pearl Home Cleaning job works

One text thread from the first question to the after photos. No quote calls, no cash at the door, no charge until you have seen the result.

Text to book
  1. Text us what you have and where it is. The home, the package, the cross streets or the basin. No form, no call.
  2. You get the exact price and a two-hour window back. Prices are the ones on this site. Nothing changes on site.
  3. Save a card with Apple Pay or Google Pay. One tap. Nothing is charged.
  4. The pro texts when they are on the way and sends before photos. If anything beyond the package is needed, you get a written price by text first and say yes or no.
  5. After photos land in your texts. Then, and only then, your card is charged. Not right, tell us within 48 hours and we come back at no cost.

Questions

Why do you save a card before the job?

So nobody has to handle payment at the door and so the professional's time is protected. Nothing is charged until you have seen the after photos. If you cancel with 24 hours notice there is no charge at all.

What if something is wrong?

Tell us within 48 hours with a photo. We send the professional back at no cost, or we adjust the charge. You are talking to Pearl, not chasing a contractor.

Who am I texting?

Pearl's dispatch, a person during the day, who books the job, sends the professional, and follows every job from the first text to the photos.

Are the professionals employees?

They are vetted, insured independent businesses who work with Pearl. Pearl checks insurance and licensing, sends the work, holds the payment, and stands behind the result.

Text us the home and where it is. You get the exact price back in minutes.

Text to book